FAQs

We’re here to help! Our goal is to provide the best support and assistance whenever you need it.

PRODUCT FAQs

ORDER FAQs

  • DELIVERY OPTIONS

    We offer Standard, Expedited, and Priority shipping. At checkout, you’ll see the available shipping methods along with costs and estimated delivery dates. Once your order has been dispatched, we’ll provide you with a tracking number.

RETURNS FAQs

  • HOW TO RETURN AND EXCHANGE

    Need to return or exchange your Bloccs® product? Use the contact form below, and our team will be happy to assist you. Our UK-based customer service team is available Monday to Friday, 9:00 AM – 5:30 PM (GMT). We aim to respond as quickly as possible and will get back to you during business hours.

  • RETURN POLICY

    Returns or exchanges are accepted up to 30 days from the date of purchase as long as the item is unused and in its original condition.

    Please see our Warranty and Guarantee below:

    Warranty (US only)

    Guarantee (Rest of the world)

Contact Form

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