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Product Support

We hope your purchase is going smoothly! If you have questions, this page has answers, and our customer service team is always here to assist.

Contact us

Phone Support
US Customers: +1 312 273 9685
Hours:
4:00 AM – 12:30 AM (EST)
&
1:00 AM – 9:30 AM (PST)

UK & EU Customers: +44 1454 318197
Hours: 9:00 AM – 5:30 PM (UTC)

AU Customers: +61 2 8069 6301
Hours: 7:00 PM – 03:00 AM (AEST)

Please note: All support staff are English-speaking.

  • HOW TO RETURN AND EXCHANGE

    With our Perfect Fit Promise, we’ll replace your Bloccs® product free of charge if it doesn’t fit just right!


    Need to return or exchange? Use the contact form below, and our UK-based customer service team will assist you. We’re available Monday to Friday, 9:00 AM – 5:30 PM (GMT) and aim to respond as quickly as possible.


    Check the sizing charts below for options, and contact us—we’ll be happy to help!

Collapsible content

SIZING

USING YOUR BLOCCS COVER

💧 Care & Usage Guides

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Care & Usage Instructions (English)

Download the official English care & usage instructions.

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Care & Usage Instructions (Croatian)

Translated care & usage instructions for Croatia.

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Care & Usage Instructions (Czech)

Translated care & usage instructions for Czech.

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Care & Usage Instructions (Danish)

Translated care & usage instructions for Denmark.

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Care & Usage Instructions (Dutch)

Translated care & usage instructions for the Netherlands.

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Care & Usage Instructions (Estonian)

Translated care & usage instructions for Estonia.

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Care & Usage Instructions (Finnish)

Translated care & usage instructions for Finland.

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Care & Usage Instructions (French)

Translated care & usage instructions for France.

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Care & Usage Instructions (German)

Translated care & usage instructions for Germany.

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Care & Usage Instructions (Hungarian)

Translated care & usage instructions for Hungary.

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Care & Usage Instructions (Irish)

Translated care & usage instructions for Ireland (Irish language).

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Care & Usage Instructions (Italian)

Translated care & usage instructions for Italy.

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Care & Usage Instructions (Japanese)

Translated care & usage instructions for Japan.

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Care & Usage Instructions (Latvian)

Translated care & usage instructions for Latvia.

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Care & Usage Instructions (Lithuanian)

Translated care & usage instructions for Lithuania.

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Care & Usage Instructions (Maltese)

Translated care & usage instructions for Malta.

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Care & Usage Instructions (Polish)

Translated care & usage instructions for Poland.

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Care & Usage Instructions (Portuguese – European)

Translated care & usage instructions for Portugal.

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Care & Usage Instructions (Romanian)

Translated care & usage instructions for Romania.

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Care & Usage Instructions (Slovenian)

Translated care & usage instructions for Slovenia.

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Care & Usage Instructions (Spanish)

Translated care & usage instructions for Spain.

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Care & Usage Instructions (Swedish)

Translated care & usage instructions for Sweden.

FAQs

ORDER AND DELIVERY FAQs

  • DELIVERY OPTIONS

    There are various shipping options available for delivery:

    Standard

    Expedited

    Priority

    Your available shipping methods including both the cost and estimated delivery date will be provided at checkout.

    A tracking number will also be provided once your order has been dispatched.

  • Delivery is available to:

    UK

    Europe*

    USA

    Canada

    Australia

    (*EU only see FAQs below for more information)

  • Cost of International Shipments

    All international delivery costs will be provided at checkout. Local currency and price apply.

PRODUCT FAQs

REPLACEMENTS AND RETURNS

  • HOW TO RETURN AND EXCHANGE

    Need to return or exchange your Bloccs® product? Use the contact form below, and our team will be happy to assist you. Our UK-based customer service team is available Monday to Friday, 9:00 AM – 5:30 PM (GMT). We aim to respond as quickly as possible and will get back to you during business hours.

  • RETURN POLICY

    Returns or exchanges are accepted up to 30 days from the date of purchase as long as the item is unused and in its original condition.

    Please see our Warranty and Guarantee below:

    Warranty (US only)

    Guarantee (Rest of the world)