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Product Support

We hope your purchase is going smoothly! If you have questions, this page has answers, and our customer service team is always here to assist.

Contact Us

Email
info@bloccs.com

Phone Support
US Customers: +1 312 273 9685
Hours:
4:00 AM – 12:30 AM (EST)
&
1:00 AM – 9:30 AM (PST)

UK & EU Customers: +44 1454 318197
Hours: 9:00 AM – 5:30 PM (UTC)

AU Customers: +61 2 8069 6301
Hours: 8:00 PM – 11:30 PM (AEST)

Please note: All support staff are English-speaking.

  • HOW TO RETURN AND EXCHANGE

    With our Perfect Fit Promise, we’ll replace your Bloccs® product free of charge if it doesn’t fit just right!


    Need to return or exchange? Use the contact form below, and our UK-based customer service team will assist you. We’re available Monday to Friday, 9:00 AM – 5:30 PM (GMT) and aim to respond as quickly as possible.


    Check the sizing charts below for options, and contact us—we’ll be happy to help!

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SIZING

USING YOUR BLOCCS COVER

FAQs

ORDER AND DELIVERY FAQs

PRODUCT FAQs

REPLACEMENTS AND RETURNS

  • HOW TO RETURN AND EXCHANGE

    Need to return or exchange your Bloccs® product? Use the contact form below, and our team will be happy to assist you. Our UK-based customer service team is available Monday to Friday, 9:00 AM – 5:30 PM (GMT). We aim to respond as quickly as possible and will get back to you during business hours.

  • RETURN POLICY

    Returns or exchanges are accepted up to 30 days from the date of purchase as long as the item is unused and in its original condition.

    Please see our Warranty and Guarantee below:

    Warranty (US only)

    Guarantee (Rest of the world)