RETURN FAQs

Our aim is for all of our customers to love everything we do. In the unlikely event that this is not the case we will do everything we can to help.

  • HOW TO RETURN

    The quickest and easiest way to return a product is for you to create a temporary account. You can do this here. To login simply enter the email address you used for your order, you will then be sent a login code. Use this to finish logging in. You should now be able to see your order history. If your order has been shipped there will be an option to make a return click this to make the request.

    Once your return request has been approved, we will contact you via email confirming the best Return Delivery Address. If you do not receive this email please contact us. The customer is responsible for return postage fee but where possible please retain proof of your return shipment.

  • RETURN POLICY

    Returns are accepted up to 30 days from the date of purchase as long as the item is unused and in its original condition.

    Please see our Warranty and Guarantee below:

    Warranty (US only)

    Guarantee (Rest of the world)